![]() ![]() What are common types of remote access?.Detailed system information regarding Windows event logs and updates, BIOS, and more is provided to technicians at the start of a support session, so they have critical details at their fingertips. ![]() Beyond exceptional visibility, robust remote desktop access solutions facilitate the issue resolution process. With the right remote access software, technicians enjoy in-depth visibility into an end user’s desktop as if they’re right in the room with the device rather than miles away. Whether it’s a file that won’t download, a browser that won’t open, or a new piece of software shutting down unexpectedly, remote computer access is essential to resolving the issue and getting end users back to business as usual. Cloud-based remote desktop access allows IT technicians to access nearly any platform or device, regardless of the owner’s location, and provide critical IT support. Real user, and synthetic monitoring of web applications from outside the firewall.Remote work is on the rise, and employees work across state lines and across the globe. Real-time live tailing, searching, and troubleshooting for cloud applications and environments. ![]() ![]() Monitoring and visualization of machine data from applications and infrastructure inside the firewall, extending the SolarWinds® Orion® platform. Infrastructure and application performance monitoring for commercial off-the-shelf and SaaS applications built on the SolarWinds® Orion® platform.įast and powerful hosted aggregation, analytics and visualization of terabytes of machine data across hybrid applications, cloud applications, and infrastructure. SaaS-based infrastructure and application performance monitoring, tracing, and custom metrics for hybrid and cloud-custom applications. Deliver unified and comprehensive visibility for cloud-native, custom web applications to help ensure optimal service levels and user satisfaction with key business services ![]()
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